Use your authorized dealership or independent repair facility username and password. Security Measures:
Learn more about the philosophy in Mazda's software design Build Your Own Mazda | Easton, MD | Customize Your Mazda
The current official login page is hosted at http://etas.mazda.at .
Ask your Service Manager for your “ETAS User ID Listing.” They have access to the dealer’s master user list. Step 2: Use the “Self-Service Password Reset” tool on the login page (requires answering security questions set up during onboarding). Step 3: If self-service fails, the Dealer Administrator must submit a “Credential Reset Ticket” via the Mazda Partner Portal. Turnaround time is usually 2–4 business hours.
For security professionals, the Mazda Technical Information System handles Key Code and Vehicle PIN retrieval. Log in - Mazda Service Info
Use a supported web browser (usually the latest version of Chrome or Edge) to ensure all repair manuals and diagnostic tools load properly.