This is common with HP switchable graphics. If this happens, boot into Safe Mode , uninstall the driver, and try an older version specifically from the HP support site rather than the AMD site.
To download and install the ATI Mobility Radeon Premium Graphics DirectX 11 driver for your HP laptop, follow these steps: This is common with HP switchable graphics
While these cards are technically "legacy" products, HP and AMD continue to release critical security and compatibility updates for Windows 10 and 11. Security Fixes (October 2024): boot into Safe Mode
If you want to manually verify which card you have before downloading: uninstall the driver
Go to Guru3D Driver Database or AMD’s official driver page → Legacy Graphics → Radeon HD → Mobility Radeon HD Series → Select OS.