Try these basic commands from the bootloader menu first to see if the device will restart normally: Option 1: Continue the bootup : Select this using the keys and press the
A corrupted OS update can leave the device unable to find its primary boot partition, defaulting to the backup bootloader. blackberry keyone stuck in bootloader menu top
. This should force the device to turn off and attempt a normal reboot. Navigate the Menu Volume Up/Down keys to highlight "1 - Continue the bootup" and press the Power button to select it. Advanced Solutions Try these basic commands from the bootloader menu
The device enters this menu if Volume Down + Power are held during startup. A tight case or a stuck physical button often forces the device into this loop. blackberry keyone stuck in bootloader menu top
From recovery: