| Feature | Old Genova System | New Genova.Generali-Life.com.vn | | :--- | :--- | :--- | | | 5-8 seconds | < 2 seconds | | Mobile Support | Poor (non-responsive) | Full responsive | | Document Upload Size | Max 2MB | Max 10MB (supports PDF/JPG) | | Claim Tracking | Status only via call | Live status bar + SMS alerts | | Fund Switching | Required agent assist | Self-service online |
The "New Genova" platform is an upgraded version of the original GENOVA system, designed with a "simpler, smarter, customer-centric" motto to facilitate the submission of 90% or more of insurance applications digitally. Core Agent Features new genova.generali-life.com.vn
The launch of new.genova.generali-life.com.vn brings numerous benefits to customers, including: | Feature | Old Genova System | New Genova
Your life is dynamic—your insurance portal should be too. We are proud to launch this new digital home for Generali Vietnam’s Genova product line. Thank you for trusting us to protect what matters most. Thank you for trusting us to protect what matters most